Technical Requirements and Troubleshooting

Moderated and Unmoderated

• I can create a workspace, but it won’t let me create studies
• Screen Sharing in Chrome
• Does UserZoom Go support sound?
• Testing with iPads on iOS 13+
• How do I make sure my microphone is working?

Moderated

• Moderated troubleshooting checklist
• Help! I'm Having Sound Problems!
• Moderated Tech Check
• Check My System
• Error 16: Houston, We Have a Problem!
• Using Phone Audio with Moderated Desktop Sessions

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Unmoderated

• My mobile recording has blacked out content

Integrations

• UserZoom GO Plugin for Adobe XD
• Slack Integration with UserZoom GO

Compatibility

• Adobe XD Prototypes
• Proto.io Project Integration
• Support for JustInMind Prototypes
• Supporting Figma Prototypes
• Testing Principle Prototypes
• Testing Axure Prototypes

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System requirements

• What are the minimum system requirements?
• The Importance of Clearing Your Cache
• What browsers / devices do you support?
• How do I enable my microphone?