- cannot be seen by the participant
- cannot be heard by the participant
Observers join the session in a similar manner as the test participants and everyone uses the same link to join.
To join as an observer, paste the Study URL into your Chrome or MS Edge browser.
You will enter your name/email on this screen then click Join.
(If you have a UserZoom GO account and are meant to be an Observer for the interview rather than a Notetaker, please sign OUT of your account first, then click the session link.)
Next, you'll be taken through a quick, 2-minute tech check and will then be placed in a waiting room.
Just sit tight, there's nothing else you need to do!
Once the moderator starts the session with the test participant, everyone else in the waiting room will automatically become Observers.
As an Observer, you can watch and listen as well as chat with your team. The test participant will not be aware of your presence.