Summary of our UserZoom GO moderated solution.
There will always be great point solutions for all your moderated needs. With UserZoom GO you have it all-in-one.
One way to think about any problem is, what happens before during, and after the problem. So here goes...
Before a session:
- Automatic incentive payment handling for moderated sessions when using our Panel.
- Unlimited screeners are included.
- Scheduling in UserZoom GO is included*.
- Calendar invites and email reminders are sent out automatically.
*scheduling when using your own list of participants is available only on Collaborate or Enterprise plans.
During the session
- Streamlined built-in pre-session tech check reduces the time spent with participants in advance of the session.
- Time-stamped notes.
- Notes with #hashtags for coding research.
- Time-stamped flags with keyboard shortcuts.
- Collaborative notes by any number of moderators or notetakers.
- Notetakers are NOT seen or heard by the participant.
- You can have observers, who are never seen or heard by the participant.
- Private chat with your team of notetakers and observers, no need to have Slack/Teams in the background.
- The test participant doesn’t need to learn how to use it.
- The desktop test participant does not need to install anything.
- The moderator can easily send different URLs or prototypes to the test participants' screen.
- Mobile testing includes test participant face, screen, and where they tap.
After the session
- Videos are processed in seconds and all live on UserZoom GO, not your local desktop hardware.
- Videos are stored in the cloud, so they can be securely shared with a link in seconds.
- Create clips on the web, no additional software required.
- Clips can be shared with anyone easily.
- Summary of insights from all the notes/tags from everyone who took notes.
- Power of an aggregated study where the researcher can easily aggregate notes, hashtags, clips across all interviews for easy analysis.